Refund and Returns Policy

Effective Date: October 20, 2025
Website: www.etherealnightwear.com
Brand Name: Ethereal
Location: Sharjah, United Arab Emirates

Shipping & Delivery

At Ethereal, every piece is thoughtfully prepared with care to ensure a delightful experience. Please allow 2–3 business days for order processing before dispatch.

Once shipped, deliveries across the UAE typically arrive within 3–5 business days. You will receive a confirmation email or message with tracking details once your order is on its way.

During peak seasons or exclusive collection launches, processing times may be slightly extended — we appreciate your patience as we ensure every order meets our quality standards.

Returns

We want you to truly love your Ethereal nightwear. If you’re not fully satisfied, we accept returns within 5 days of delivery.

To be eligible for a return:

Items must be unworn, unwashed, and in original condition
All tags and packaging must remain intact
A valid proof of purchase is required

Please note:

Intimate wear items and gift cards are not eligible for return or exchange

Exchanges

We offer exchanges for size or color, subject to product availability.
If your requested item is unavailable, a refund will be issued instead.